These glasses are by far the best pair of polarized glasses I have ever owned. They lenses work almost magic as the cut back the glare and reveal what is going on underneath the surface. This is money well spent.

Customer Service

Not Used

Similar Products Used:

Orvis, Smith (same maker as Action Optic), Ray Ban

high quality optical glass in indestructible frames. very user friendly in regards to eye comfort and fit.

Their weakness is also their strength. The frames are very light and flexible (see other reviews). At times this flexibility allows for the lenses to pop out. That's a weakness; however, not without a silver lining. They are supposed to pop out so if they do a mere email to the company along with the shipping of your glasses will net you a new pair (with lenses that don't fall out). The company seems to do this at no charge - a great piece of customer service.

I own two pair of Ambush glasses, one clearwater copper (my absolute favorite glasses of all times) and one freshwater amber (really help in low light situations). These glasses allow me to spend an entire day on a mountain stream in the shadows or on the ultra-bright flats of the Fla Keys without any eye fatigue whatever. They are far and away the absolute best polarizing glasses that I have ever worn.

Customer Service

What can I say, the customer service is impeccable. I have used the service twice - the first time I scratched a lense and they replaced it for a nominal fee. The second time I had a lense that popped out (these glasses were out of warranty - 1 year warranty). I was told via email that sometimes, if there is a defect, the warranty is honored even if it has expired. This was the case here. In less than 5 business days from start to finish I had a brand new pair of glasses in my mailbox - no charge and no questions asked. Now that my friends is true customer service.

Similar Products Used:

maui, oakley, custom glasses

Great lenses

Frames will leave you lenseless.

BEWARE---the lenses in these glasses are prone to fall out. The frames rely on tension rather than rigidity to keep the lenses in place. You can see this in any picture of the frames---look how thin the frame is under the lense. I bought a pair of these and a lense fell out. AO sent a new pair and the same thing happened. My good friend has also gone through 2 pair. After the second pair failed on a fishing trip to South Texas, I asked for the Guide's Choice frame as a replacement and have had no trouble. The lenses are wonderful, but being without one lense in the middle of nowhere unable to look for fish with your $150 sunglasses when a $12 pair would do just fine is absolutely AWFUL.

Customer Service

Cooperative but slow.

Similar Products Used:

AO's Guide's Choice