Great Pack. About average weight for it's class. Just going by the internal volume doesn't do this pack justice. It's fully capable of carrying a week's provisions and equipment for a solo hiker, with an expansion "Access" panel and side straps to conform to irregularities in the load. Further, there are additional on the pack's exterior to secure tent poles, sleeping pads, water bottles and flasks (yep, like those camel pouches), and climbing gear without giving up on load integrity (like shifting or external gear hanging up on a low branch...) This internal frame pack has a contoured back board (glass/graphite?) with swivel points at the shoulder straps(fully adjustable) and hip belt. Truly comfortable when ascending because your hips are free to move so the pack doesn't sway--saving your energy. The pack can also be adjusted to snug against you for better ride, if you choose. All around a great and extremely durable pack.

Customer Service

No problems.