EMS Down Under 25 Sleeping Bags

EMS Down Under 25 Sleeping Bags 

DESCRIPTION

+25 F

USER REVIEWS

Showing 11-14 of 14  
[Mar 10, 2000]
Jon
Backpacker

Packs up incredibly small! Wouldn't agree w/ the 25* rating, probably more like 35*. Even still a great deal at around $100.

Customer Service

You cannot beat EMS for customer service. No questions asked ever! Just say you don't like it, pick up something else.

OVERALL
RATING
4
VALUE
RATING
5
[Aug 28, 2001]
Steve
Backpacker

Strength:

None

Weakness:

None

I agree with the previous review. This bag is not good for backpacking.

Customer Service

Again, I agree with the previous post

Similar Products Used:

None

OVERALL
RATING
1
VALUE
RATING
2
[Aug 27, 2001]
Gary
Backpacker

Purchased this bag a few months ago because my old 30deg REI bag was looking pretty ragged after 10 years of use. Well I am now back to using my old REI bag because it is warmer than this new one from EMS! I am a pretty average sleeper and I was really cold in this bag when the temperature dropped into the low 30's. I had to wear all my clothes to stay warm. And that's not the only thing I didn't like about the bag. The the zipper constantly snagged, the stitching didn't look like it would last my first trip let alone many years, and the down was coming out at the seams. This is not the first EMS product to fail for me over the years.

Overall, I would not recommend this bag (or anything with EMS on it) to anyone!

Customer Service

When I returned this bag they would only give me store credit after I argued with them for about a half hour. I kept my composure but it sure was tough, they were so rude! My past returns were also difficult. The sales help was no help at all. They were mostly inexperinced high school kids with no product training.

I live in NH and I remember when EMS was locally owned and they were a fine company to deal with. However, several years ago they were bought by a rich family in Europe and the level service plumeted. Now I gladly drive 2 hours to the REI in MA for all my gear.

Similar Products Used:

I've had and tried many bags over my 30 years of backpacking.

OVERALL
RATING
1
VALUE
RATING
1
[Aug 27, 2001]
Jerry G
Paddler

What a great sleeping bag for the $. Compresses to the size of a
loaf of bread. I use this bag primarily as a 3 season bag. I agree
with the other reviewers that its probably best for above freezing
temps. The bag has proved sturdy and simple in design. Wish the
zipper was full length. This is a great deal for a down bag that in
my view beats synthetics.

Customer Service

EMS people have always been quite helpful.

Similar Products Used:

Sierra designs, REI, coleman, slumberjack.

OVERALL
RATING
5
VALUE
RATING
5
Showing 11-14 of 14  

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