The whole Terra Nova family of tents are excellent. I have had a Voyager for 5 years and never a single fault. I know 2 others with the same tent and who have had no problems.
The student club to which I belong has had a series of the Quasars and 2 Hyperspace tents over the years and all have given sterling service - including one that was abandoned in the Himalayas, flattened by a storm and subsequently cut out of a snowdrift with ice axes.

Customer Service

Poles break occasionally (usually due to a drunk falling on the tent) and a few have been ripped, but these are the exceptions and Terra Nova have always been very understanding about replacing poles. If looked after, these tents are life-long companions.

Similar Products Used:

TNF - too small.
Mountain Hardware - don't like the untaped fly (Britain is rather wet ya know).
Vango - OK, fairly cheap.
Vaude Hogan - Excellent small tent on par with the Terra-Nova Voyager.

I've had the heavier ENDURANCE quasar for 2 years now and this tent lives up to its considerable reputation...whether wild camping in mountain gales, staying on deserted islands or car camping for days in continuous scottish rain and midges...this tent is just so confidence inspiring and supremely comfortable...(one tiny design glitch they could fix would be to fold a channel into the vent at the door so when you open the doors in the morning rain drops don't drip directly on your head, you stove or dry boots !

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Another member of the Quasar fan club. I've camped for 30 years, many times in the most awful conditions, and for all round performance it wins hands down. Goes up and comes down with no problems, roomy, solid. Brilliant.

Customer Service

#1 for after sales.

Similar Products Used:

TNF, Marmot,Vango. All good but not as good.

This tent is light,easy to put up and take down, but far more importantly is easy to live in. The tent is light inside and can easily accomadate two in comfort.

It's hard to praise this tent enough.

If you want a two person go anywherelast a lifetime tent, then this is it.

Customer Service

Brilliant friendly support.

Similar Products Used:

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I don't have the ultra quaser but a slightly heavier version of it the quasar. The only difference being that it has a heavier fly which is stronger but weighs more. Everything else about the tents are the same.
I think that Terra Nova aren't that well known in the USA, but I would say honestly they do make the best tents in the world. The reason that this tent is so good is because of the attention to detail. The most advanced materials are used and it is guarateed waterproof. It pitches in a flash and the tension in fly and inner can be altered easily, when conditions change. In the summer if the weather is good, I will leave the fly off.
This tent comes into its own in the winter. I have only used it when winter backpacking in Scotland, but have found it to be very reliable and sturdy when exposed in heavy rain and strong wind.
Slightly pricey but a better all round buy that a North Face or Mountain Hardwear I'd say. Its worth the exrta money.
Chris Bonnington (some mountaineer) pitched this tent up amountain in the Himalayas on the way to a summit attempt, but was forced to cancel because of bad weather. He had too leave all his kit in his Terra Nova Quasar and go back down. A few weeks later when going back up for another attampt the Quasar was still stood as firm as ever, with all his kit dry and safe. This shows how rock solid this thing is and more that enough for any challenge you have in mind. The tent you buy in the shops is exactly the same as the ones used for expedition use apart from a Terra Nova Badge stitched on the side.

Customer Service

Since I live in Derbyshire where thay are handmade I have found it very easy to contact them. I think that Terra Novas customer service is supposed to be one of the best however

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This is a roomy 2 man 4 season mountain tent. The design is a geodesic dome and features two porches & two exits. It takes seconds to put up and down and an idiot could do it without any instruction. These are amoung the best tents in the world.

Customer Service

I ripped one of the guy points and they had it back to me repaired by return of post. Lifetime guarantess and they stand by this. My friend used his in Alaska and while smoking a cigar burnt a hole in the floor, when he sent it in to be repaired TN replaced the entire ground sheet no charge.

Similar Products Used:

North Face and Vango. The customer service for North face is not so good in England but only becase it is a small workshop and a little slow getting things back to you.

Excellent mountain tent favoured by many of the world's best mountaineers. Roomy, strong and quick to put up. The 'Ultra' is considerably lighter than the original. By far the most reliable tent on the market if you need something that will take it all.

Customer Service

Excellent customer service.

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None

I'VE HAD A SUPER QUASAR FOR 2 YEARS NOW AND I USE IT AS A SMALL BASE CAMP UP HIGH IN SCOTLAND. THIS TENT WILL TAKE ANYTHING YOU THROW AT IT AND THAT AGAIN.I HAVE FRIENDS WHO HAVE TNF MOUNTAIN 25's AND OTHERS BUT WHEN WE ARE GOING SOMEWHERE REMOTE IN WINTER IT'S ALWAYS THE QUASAR WE TAKE.IT IS VERY HEAVY BUT IF YOU SPLIT THE WEIGHT WITH WHOEVER ELSE IS GOING TO USE IT THIS IS A SERIOUS OPTOIN THIS TENT NOT FOR THE CAR CAMPER OR FOR SOLO BACKPACKING AS IT IS TOO HEAVY IT'S A MOUNTAINEERING TENT FOR MOUTAINEERING

Customer Service

I LOST THE MANUAL FOR IT WHEN MOVING HOUSE SO I PHONED TERRA NOVA UP AND A NEW MANUAL ARRIVED THE FOLLOWING DAY

Similar Products Used:

VANGO FORCE TEN MK4
TNF MOUNTAIN 25

I have a Terra Nova Super Quasar and it is the best tent I reackon! I have had it in gales and the thing doesn't even move in the wind. It is worth carrying the extra weight! A perfect tent for two with a load of gear or expecting company.

Similar Products Used:

Vango Odysey 350.