These are great bindings I really like them. Simple and reliable - until now. The metal plate that is connected to the front axle and is screwed to the ski has just broken. It's a fatigue failure. I've been using them for over 2 years and they were used as rental skiis before so its not that shocking, but still the plate design is not strong enough to last. I'm hoping the previous reviewer was right and that I can get a spare part soon. It would be a good idea to invest in a spare spare as well.

Customer Service

Will soon find out!

I wish I could delete my previous review as I made some further research. It turns out the repair shop gave me false information. Fritschi _does_ sell these parts (through their dealers). My toepiece will cost about $7. Sorry if my previous post has mislead anyone. I rate highest now to balance my other low (unfair) rating.

Customer Service

Great at Fritschi - responded to email in less than an hour.

Similar Products Used:

various other AT stuff (see previous post)

Great skiing experience followed by HORROR. These guys (the manufacturers) must be one arrogant bunch. Summary: after about 30 days of skiing the toepiece broke. I was in the middle of a much-awaited vacation in Austria. Needless to say I had no money to purchase another binding (just getting there is expensive enough). A very nice tech guy from InterSport took my broken Diamirs and made some research. Get this: he called Fritschi and found out that 1) they do not make this binding any more nore do they sell parts and 2) even their newest bindings that are on storeshelves right now can not be serviced, only replaced. I thought this kind of practice is reserved for $2 sunglases picked up at a gas station. Shame on Fritschi and not one more cent of mine goes to them. Ruined great day of skiing, ensured I have to buy other binding, completely disgusted. PS: 20-year old Silvrettas on my girlfriend's (borrowed) skis work great and are all metal. Their added weight is less of a hinderance for backcountry skiing than the need to continuosly upgrade gear, making it seem like it was a software update or something.

Customer Service

Dismal, see above - develop and drop strategy, they sell no spare parts, even not for large businesses like InterSport where I attempted repair

Similar Products Used:

sivretta 404, other various older and newer bindings

I am totally happy, I have Diamir Titanal III and it's very light, durable, stable and easy to care. Skiing in very tough conditions 2 seasons(forest, big frost, steep slopes). I appreciate every weight-gram they cutdown down.

I'm with the last review. The binding pictured is the old diamir. The old binding is BOMBER! I had my doubts when I first bought it but I have had it for four years now with out a single problem. I ski hard, very hard. This binding is on its third mount and I use by boards until they totaly fall apart. My diamir's look like someone ran over them with a lawnmower but they work great. It has a very reliable release which has saved me from an aeromedical evac. on a number of trips. The old binding has a metal on metal locking system. The new one is all plastic,what were they thinking! Infact the entire back portion, including the MOUNTING PLATE!, is plastic. Good god. I can't say anythig about the new binding but I strongly recomend the old one. I think they will be redoing the new binding in the future.

Customer Service

I have not needed any customer service. I supose thats a good thing.

Similar Products Used:

None

Do you like to break bindings? Do you think it's fun to ski out 10km on one ski because of a broken binding? Or better yet, do you like to waste money on flying into you're favourite area to spend the week in the tent because your binding broke? If you answered yes to any of these questions then the Titanal II's are for you. This design sucks. Two years ago they changed from a perfecly good, metal on metal lock mechanism to this all plastic crap that I saw break three times in two weeks last year. After reading the sales pitch on the BD website I couldn't believe that they tote this binding as a high perfomance machine capable of catching air and skiing hard. You're better off with the old FT-88's endorsed by the Swiss Army. Don't waste your money! Anything is better than these junkers.

Similar Products Used:

Dynafit, Silvretta