This product was good because it is light. But today the frame broke at the pivot level. It was the third year. I cannot find on the interenet the customer's service. Don't buy that. Model wasatch. I have pictures, if you want to see. Jef

Same as Sean's experience. I've had mine for 3 easy seasons and last week the frame just snapped in two places. The bindings are the best, the frames the worst. I did not give them hard use and the frame snapped on an easy day hike.

I must admit that as disappointed with this snow shoe that I was, the binding system is by far the best I've ever tried, so far. On the more negative side, I weigh 175 lbs and the snow shoe is supposidly rated for over 200 lbs. Well several KMs into the bush the frame snapped on me, as well due the cold temp. the plastic became very brittle and started busting out of the rivets. It seemed unfortunate that I didn't do enough research into the product that I had bought, but instead to it for granted that the price basically stated that the snow shoes were top of the line instead of JUNK!

These shoes are pretty good for the price. The traction is pretty weak on uphill jaunts. The binding system is simple but the elastic heel strap can be a pain with cold hands. Major problem-one of my shoes snapped in two!! The metal tubing completely broke. Pretty weak if you ask me.

Customer Service

No experience but I''m gonna gripe about the broken shoe

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MSR Denali Ascents-very good snowshoe